Returns & Exchanges

At Soni Fashion, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 14-day return and exchange policy for all unworn and tagged items.

1

Initiate Request

Log into your Soni Fashion account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the invoice is included for verification.

3

Schedule a Pickup

Choose a convenient time for our courier partner to collect the package from your doorstep, or drop it off at the nearest authorized shipping center.

4

Receive Refund

Once our quality team inspects the returned items, we will process your refund or dispatch the exchange piece within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing